/* Ferrão Prospect v0.37.0 — email-first + seguimento + triagem + chamada WhatsApp + debrief assistido */
.commercial-email-card{margin:18px 0 22px;padding:20px;border:1px solid var(--line);border-radius:20px;background:#fff;box-shadow:0 8px 26px rgba(15,23,42,.035)}
.commercial-email-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:16px}.commercial-email-head h3{margin:4px 0 5px;font-size:18px}.commercial-email-head p{margin:0;color:var(--muted);line-height:1.5;max-width:780px}.commercial-email-route{display:inline-flex;align-items:center;gap:7px;padding:7px 11px;border-radius:999px;background:var(--serveasy-blue-soft);color:var(--serveasy-blue-dark);font-size:12px;font-weight:800;white-space:nowrap}.commercial-email-draft{display:grid;gap:12px}.commercial-email-field{padding:15px 16px;border:1px solid var(--line);border-radius:15px;background:var(--soft)}.commercial-email-field>span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.07em;font-weight:800;color:var(--muted);margin-bottom:7px}.commercial-email-field strong,.commercial-email-field p{margin:0;white-space:pre-wrap;line-height:1.55}.commercial-email-field p{font-size:14px}.commercial-email-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:14px}.commercial-email-whatsapp{border-top:1px solid var(--line);margin-top:14px;padding-top:14px}.commercial-email-whatsapp.is-locked{opacity:.62}.commercial-email-whatsapp small{display:block;color:var(--muted);line-height:1.45;margin-top:6px}.commercial-email-empty{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:14px 0 2px}.commercial-email-empty p{margin:0;color:var(--muted);line-height:1.5}.commercial-email-meta{font-size:11px;color:var(--muted);margin-top:10px}
@media(max-width:760px){.commercial-email-head,.commercial-email-empty{flex-direction:column}.commercial-email-route{white-space:normal}.commercial-email-actions .btn{width:100%;justify-content:center}}

.commercial-followup-card{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}.commercial-followup-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.commercial-followup-head h4{margin:4px 0 5px;font-size:16px}.commercial-followup-head p{margin:0;max-width:760px;color:var(--muted);line-height:1.5}.commercial-followup-draft{padding-top:2px}@media(max-width:760px){.commercial-followup-head{flex-direction:column}}


.commercial-reply-card{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}
.commercial-reply-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.commercial-reply-head h4{margin:4px 0 5px;font-size:16px}.commercial-reply-head p{margin:0;max-width:780px;color:var(--muted);line-height:1.5}.commercial-reply-analysis{display:grid;gap:12px}.commercial-reply-summary-line{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.commercial-reply-summary-line small{color:var(--muted)}.commercial-reply-opening{display:flex;flex-direction:column;gap:4px;padding:13px 15px;border:1px solid rgba(49,139,54,.22);border-radius:14px;background:var(--brand-primary-soft,rgba(49,139,54,.08))}.commercial-reply-opening strong{color:var(--brand-primary-dark,var(--serveasy-blue-dark))}.commercial-reply-opening span{font-size:13px;line-height:1.45;color:var(--muted)}.commercial-reply-original{padding:13px 15px;border:1px dashed var(--line);border-radius:14px;background:#fff}.commercial-reply-original>span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.07em;font-weight:800;color:var(--muted);margin-bottom:6px}.commercial-reply-original p{margin:0;white-space:pre-wrap;line-height:1.5;font-size:13px}.commercial-reply-form{display:grid;gap:12px;margin-top:14px;padding:15px;border:1px solid var(--line);border-radius:16px;background:var(--soft)}.commercial-reply-form-actions{display:flex;align-items:center;justify-content:space-between;gap:14px}.commercial-reply-form-actions small,.commercial-reply-empty{color:var(--muted);line-height:1.45}.commercial-reply-empty{padding:12px 0 0;font-size:13px}@media(max-width:760px){.commercial-reply-head,.commercial-reply-form-actions{flex-direction:column;align-items:stretch}.commercial-reply-form-actions .btn{width:100%;justify-content:center}}


.commercial-call-card{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}
.commercial-call-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.commercial-call-head h4{margin:4px 0 5px;font-size:16px}.commercial-call-head p{margin:0;max-width:780px;color:var(--muted);line-height:1.5}.commercial-call-analysis{display:grid;gap:12px}.commercial-call-list{padding:14px 16px;border:1px solid var(--line);border-radius:15px;background:#fff}.commercial-call-list>span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.07em;font-weight:800;color:var(--muted);margin-bottom:8px}.commercial-call-list ul{margin:0;padding-left:18px;display:grid;gap:5px}.commercial-call-list li{font-size:13px;line-height:1.45}.commercial-call-form{display:grid;gap:12px;margin-top:14px;padding:15px;border:1px solid var(--line);border-radius:16px;background:var(--soft)}
@media(max-width:760px){.commercial-call-head,.commercial-call-form .commercial-reply-form-actions{flex-direction:column;align-items:stretch}.commercial-call-form .btn{width:100%;justify-content:center}}